Muted kind of

I have been muted in a long time. I can't see anyone texting or they sees mine. I think only people I add can see my text but I still cant see theirs..
This makes me sad I really love this server it's one of my fav! Please help and fix:(
Thanks!
User : BeautifulGirlMC

Still muted:(
I see people texting..
But they dont see me texting
Please fix immediately!
Thanks.